Yesterday evening, I was talking to a 90 year old woman. She said, "I am unable to hear on my right ear and unfortunately unable to see on my left eye." However, she was telling this issue with a smile. I told her, "thanks for being honest in telling me." Now I know when I speak to you, I will speak on the side where you still hear me. She said, "thank you very much."
Another lesson of how I need to be considerate to respond to the special needs of an elderly individual.